How long have you been in business?

We are a Piano Store in business since 1936 in Canada, which mean we have over 80 years history and we are probably the only one in BC has such long history

What kind of products do you sell?

We focus and only SALE Piano and digital piano, we do not sell others musical instruments, we carry different price pt piano from $800- $300,000 Dollars

Do you have a technical team to repair pianos?

We had our own technician team, which is possibly only TOM LEE and us has our own full time technician team in BC now this day

What kind of piano offers do you provide?

We has the most flexible and variety program available among others, such as Rent to Own $29 and up monthly, 0% financing program up to 48 months, Full Value Upgrade Program for trade in down in the road.

What experience does your consultants have?

Our Consultant all has over 10 years industry experience, Most of us are piano teacher now or in the past!

TERMS AND CONDITIONS

RETURNS AND EXCHANGES

Loewen Piano House will accept exchanges within 30 days of purchase. The cost of the initial delivery as well as any further associated delivery costs will be born by the customer or counted against the credited value to be applied to the exchange. On all digital piano products and associated accessories there are no returns accepted. Remember: we are here to help you make the right choice, but please be confident in your selection before you buy.

PAYMENTS

Loewen Piano House reserves the right to suspend an order in progress if, for any reason, it suspects that a payment is fraudulent. Only after the authenticity of a payment is made will the order proceed.

SHIPMENTS

Loewen Piano House shall determine the shipping method in all cases. Unless specifically requested and agreed upon between a customer and a representative of Loewen Piano House, the customer shall have no say in how and when a product is to be delivered. Loewen Piano House uses 3rd-party logistics providers who determine their own schedules, and Leowen Piano House assumes no responsibility for losses or damages resulting from or connected in any way to the delivery of a purchased item.

WARRANTY

Unless otherwise stated, the reporting and resolution of any defect or unreasonable performance issue should be directed to Loewen Piano House’s technical service department prior to contacting any manufacturer. It is at the sole discretion of Loewen Piano House to determine if, how, when, and through whom a remedial action shall take place. Further, if a determination is made that some portion of the cost of any corrective or remedial action is not reasonably covered under the stated warranty coverage, Loewen Piano House reserves the right to hold in its possession the affected item in lieu of payment by the customer.

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Miscellaneous

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